The greater public may have endless options when it comes to satisfying their technological needs. But when it comes to governing bodies, including those in law enforcement and corrections, they have to limit their options to specialized companies who can meet their needs, and the leading company in this market is Securus Technologies. Their service to correctional facilities and police doesn’t inhibit Securus from dealing with the general public, and it’s with the average consumer that they’ve seen a big increase in downloads which could shape the company’s business going forward.
Though relatively new to correctional facilities, Video Visit has been available to the general public for download for about the past six months. Though Apple’s App Store, the Video Visit app has been downloaded more than 5,000 times. App marketplaces for Android devices have surpassed those impressive numbers with more than 60,000 downloads since its release.
Russel Roberts, Securus Technologies’ Vice President of Marketing and Strategy, Video Visitation was designed with the adaptability of communication through the Internet in mind. With this app, civilian users are allowed to conference with inmates serving a sentence with ease, both bringing the company to the forefront of a larger consumer base and providing a service to their clients in the world of corrections.
Through Video Visit, users can maintain regular inmate communication through several iOS powered devices or any number of platform running on Android’s operating system. Relying on mobile devices was a prudent decision that places convenience on the side of the user while doing away with the conventions of visitation with inmates, taking the conversation away from traditional computers and opening the possibility to communicate virtually anywhere. This app also allows users to determine just how and when they’ll communicate by syncing with other apps, choosing connection preferences between traditional connections or Wi-Fi.
By providing choice to the user, Securus has effectively removed the constraints of traditional visits while opening up their company to a more diverse marketplace than in the past.
Securus operates out of Dallas, Texas, where they provide technological solutions to more then 3,400 correctional facilities and law enforcement agencies in North America, making them a crucial factor in the housing and policing of 1.2 million inmates.
Partnering with Securus has allowed these facilities to engages in seamless communication with one another, bettering their emergency responses, conduct investigations using biometric solutions, and reach out to the public with safety information that ensures a secure environment near these correctional facilities.
Securus Techonologies is not affiliated with the Securus America site nor is it affiliated with the Securus health product.