Securus Technologies Takes Home Coveted Award

This March 2017, Securus Technologies won a top honor in customer service. The Stevie Awards are in their eleventh year of operation and are awarded yearly to customer service related companies who excel in over 60 categories. There are gold, silver, and bronze awards given for each category by judges who have many years experience in the customer service industry.


Securus took home a Gold Stevie Award from the category “Best Customer Service Training Department“. Senior Vice President of Operations, Danny De Hoyos, was gratified that the customer service staff’s hard work has been paying off. Securus has been working hard to constantly evaluate and improve training for their customer service call center.


One of the biggest training changes is that staff are taught how to empathize with customer complaints and issues, and then take an active approach to solving the issues in the same phone call. De Hoyos stated that customer satisfaction and “first call” resolution rates are at their all time highest.


Securus Technologies are based in Dallas, Texas, but currently oversee safety and security for over 3400 public and corrections facilities and 1,200,000 inmates. Securus specializes in: emergency response, incident management, biometric analysis, information management, investigation, and inmate self service.


To read more about the Stevie Awards and to see the acceptance speech for the Securus’ Gold Stevie Award, please click here.


EOS Emerges in the Lip Balm Market

EOS lip balm brought their brand to the forefront of the lip balm market the right way, by concentrating on their customer base by designing a unique and innovative product in an industry long known for its complacency. The lip balm market was so complacent that the product offerings of today much resembled those sold a century before. Until EOS emerged, of course.

EOS saw that the complacent lip balm market provided them an in with consumers who were not enthralled with the lip balms on the market. They custom designed products that fit modern tastes and won a loyal fan base despite the premium price that they charged customers for their products, at $3 a unit.

EOS lip balms ( more than justified that higher co given the higher quality base of their balms, typically shea butter. These higher quality ingredients that are all-natural and organic also worked better than those that the competition were still using which provided for a longer lasting and deeper level of protection from the elements.

EOS also did a great job in marketing their lip balms with clever flavors and in unique applicator orbs that appealed to customers. The uniqueness of these orbs allowed the brand to differentiate themselves on the shelves of retail stores such as Target and Walmart. This helped to provide them with initial sales and their higher quality products kept customers loyal to them. EOS designed custom equipment which made it harder for their competition to copy them.

For EOS, this strategy was a winning combination which allowed them to emerge as a major player in the lip balm market, despite the century long head start that their competition had. The success of EOS in the lip balm market has also allowed them to branch out into other segments of the personal care market and the brand is looking to grow and expand, as well as innovate further.


The Dynamics of Comparative Law According to Sujit Choudhry

Comparative law is the study of similarities and variations in the legal systems of various countries. This branch of law tries to describe the different legal systems such as Hindu Law, socialist law, Jewish law, Chinese law, Islamic law, and civil law.


Uses of comparative law


The practice and study of comparative law began in the early 18th century. Montesquieu is one of the founders of this law. For centuries, comparative law has gone through a series of transitions through the hands of various scholars. This intellectual history has diversified and modernized the comparative law. This law assists in the understanding of law and economics as well as sociology law. Additionally, the comparative law helps people to understand how legal systems operate.   Check this on


Choudhry’s educational background and career


Sujit Choudhry is a law expert and constitutional advisor from Berkeley, California. He obtained his first degree from McGill University. In 1992, Choudhry joined the University of Oxford under a Rhodes scholarship and graduated two years later with a law degree. In 1997, he enrolled at Harvard Law School and graduated with masters in law. Choudhry is a renowned authority in comparative law. Choudhry has been practicing law for the last two decades. Throughout his career, Choudhry has acquired skills in policy analysis, research, legal research, and public policy. He commenced his law career in 1996 as a law clerk at the Supreme Court of Canada. In 1999, he became the associate professor of law at the University of Toronto. In 2012, Choudhry founded the Center for Constitutional Transitions. Currently, he serves as a law professor at the University of California.


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Sujit Choudhry is a guru in comparative constitutional law and its development. His interest is centered on the use of comparative constitutional law as a tool to harmonize ethnically divided societies in the world. Choudhry is also an advocate of the use of constitutional law to end autocratic leadership and embrace autonomous rule. Being a specialist in comparative law, Choudhry has published various books and articles. Some of his works include The Oxford Handbook of Indian Constitutional Law and Constitution Making, Constitutional Designs for Divided Societies, and The Migration of Constitutional Ideas. Choudhry has spoken on various platforms in over twenty-four countries about the role of comparative law in the society. He has toured countries such as Jordan, Sir Lanka, Egypt, South Africa, and Nepal to advise governments on constitutional making matters.

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Copa Star Hospital Brings Comfort to Rio’s South Side

Copa Star Hospital in Rio de Janeiro recently celebrated its grand opening. The new 21-thousand-square-foot facility in the heart of Rio’s upscale south side is the brainchild of cardiologist and medical director Dr. Jorge Moll, who also heads up the D’or Sao Luiz hospital network. According to Dr. Moll, the goal of Copa Star is to bring five-star amenities to Rio de Janeiro. Before Copa Star, patients seeking this level of care would have to go to exclusive hospitals in Sao Paulo. Now Copa Star brings together the most advanced medical care with the highest standard of comfort possible.

Copa Star Hospital took three years to build at a cost of 400 million Brazilian reais. The hospital is located in the storied neighborhood of Copacabana on Figuereido Magalhaes Street. The centrally located and safe location make it easy to reach for local residents and visitors from other parts of the state and beyond. In addition to medical care, Copa Star and the D’Or Sao Luiz Network are committed to funding medical research which helps to maintain the high standard of care at the hospital and throughout the network.

Visit the site Rede D’Or for more info.

The D’or Sao Luiz Network (Rede D’or Sao Luiz) operates a non-profit Research and Teaching Institute with the aim of advancing scientific and technological progress in the health sciences as well as providing the highest quality training to medical professionals. The organization opened in 2010 on a new campus in Rio de Janeiro with modern facilities and cutting-edge equipment.

The institute also recruited a cadre of 17 experts with the knowledge to put the the young research center’s resources to good use. Known in Portuguese as IDOR, this organization brings together research and teaching at other network sites in other cities, such as Sao Paulo, Brasilia, and Recife. IDOR conducts research into internal and intensive medicine, neurosciences, and pediatrics, and also operates a memory clinic.

IDOR and the D’or Sao Luiz Network also offer post-graduate medical training as well as medical residencies. What is more, IDOR also offers graduate degrees in basic medical research as well as continuing education for practitioners and clerkships for medical students.

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Igor Cornelsen Reveals Investment Success Secrets

Igor Cornelsen is an investor, financial adviser, and retired banker. He is the owner of Bainbridge group, which offers investment advice and professional acumen on maximizing returns by exploiting damaged stocks. The firm also works in the stock market, dealing with commodity and forex investments.

He built his reputation in his native Brazil, where he led one of the nation’s greatest banks. Under his leadership, the bank registered outstanding profit margins on, holding off the adverse effects of financial crises. Moreover, he assisted in management of the country’s gross economy.

Tips for investing in Brazil

1. Interact with the locals

Research on the internet may shed some light on the target market on, but intermingling with actual people on the ground shows the whole picture. One quarter of Brazilian adults are entrepreneurs, so it is relatively easy to connect with a prospective business partner. Receiving information from the natives is invaluable as compared to reading statistics on a web page, according to Igor Cornelsen. Most of the data online is outdated, while networking with real people gives you access to up to date info. Brazilians are generally welcoming to foreigners, and will be pleased to add prospective entrepreneurs into their circles.

2. Acquaint with the rules and be prepared to face strict governance

The Brazilian market is regulated by stern rules, but this depends on what you are investing on There is a set of rules to be adhered to when hiring natives, and non-nationals are levied with higher tax rates. Despite the rapid growth that the economy has undergone, the local government still imposes stringent laws for its protection. It is, therefore, paramount for prospective investors to familiarize themselves with the rules at Even though they can be a nuisance at the beginning, with endurance and determination, entrepreneurs can overcome the barriers imposed by the tough laws.

3. Learn foreign-currency restrictions

Forex transactions are highly monitored in Brazil and can only be done in authorized institutions. The exchange rates are not consistent and vary with the type of transaction.

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On his Tumblr page, Igor Cornelsen shares investment tips with his followers. He also does that on his Facebook timeline. Additionally, he has a dedicated WordPress blog for offering his advice.

Betsy DeVos’ charitable contributions and reformatory ideas

In the light of a recent statement made by Betty DeVos, reformatory in nature, regarding her proposition of school vouchers, there was a mixture of opinions and feelings that followed. DeVos was met with criticism by many but others support her opinion.

People say that surveys have clearly shown that people, including people of colour, support the idea of vouchers. They counteract claims that the American school system is democratically controlled with statements that it is overseen by the public employee union. Many people have also stated that as long as the school is covering at least the basic educational standards then why would it matter how they do it.

Betty DeVos is the new Secretary of Education as selected by President Donald Trump. Much like her parents, Elsa and Edgar Prince, Betsy DeVos has done a very large amount of fundraising and donations to a variety of causes which amount to a billion dollars. She is noted businesswoman, a political campaign contributor, and a philanthropist. She rose over $150 thousand in 2004 to support the campaign when George Bush was a candidate for re-election. DeVos held a Republican fundraising event at Holland, Michigan – her home town. Betsy DeVos has some experience in politics as well from the time she was the finance chairperson for the National Republican Senatorial Committee for two years, and leadership experience amassed during her work within the administration of a wide variety of projects over the years. For many years Family DeVos have been highly active participants in Republican political matters, they have donated a total of over $20 million. Presently, Betsy DeVos is also a member of the Foundation for Excellence in Education. Check this related article from

Together with her husband in 1989, Betsy launched the Dick and Betsy DeVos Family Foundation. The goal of Dick and Betsy DeVos Family Foundation is to support social justice, arts, education, and community. Dick and Betsy DeVos have made donations that amass to a total of over $150 million to a huge number of charitable causes. They have also been avid supporters of the American education. Many educational institutions have benefitted from Dick and Betsy DeVos Family Foundation. Some of those institutions include the Potter’s House, a Christian school located in Grand Rapids in Michigan, The Success Academy Charter Schools, University of Maryland College Park Foundation (which have an arts management institute named after the DeVos family), and the nonprofit Alliance for School Choice, Cornell University’s Weill Cornell Medical Center, the School of Missionary Aviation Technology. Among the benefits of the DeVos family’s involvement in charity and fundraising is that they have established the ArtPrize (2009). That is an international competition of Arts that is held in Grand Rapids, Michigan.

Betsy DeVos, her family, and her husband have formed a large part of the charitable donations in America.

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Chicago-based Rona Borre Reaches High Levels of Success in Instant Alliance

The Amazing Leadership of Rona Borre

The Amazing Leadership of Rona Borre

Rona Borre is founder and CEO of Instant Alliance, one of the leading staffing companies in Chicago. Ms. Borre founded the company in 2001, and with expert business talents, she is increasing the business every year with added revenue. She has become a female presence in Chicago business.


Since the firm was established, Rona and Instant Alliance have received awards for her amazing leadership. In 2011, Rona was named Enterprising Woman of the Year by Enterprising Women Magazine, in 2009, she received the Award for the Business Ledger’s Influential Women in Business, and in 2013, she was inducted into the University of Illinois in the Chicago Entrepreneurship Hall of Fame. Find more information on

In the past 15 years, Instant Alliance has become recognized as a superior, woman-owned enterprise. Since Ms. Borre has been consistently increasing profits since 2001, she has developed a reputation as a leader in Chicago.


Rona Borre attended the University of Arizona and graduated with a B.S. in business. She works well with people, so her background allowed her success in the employment field. Rona works at her best when she is meeting one on one finding their position.


Besides being a successful woman entrepreneur, she has a philanthropist’s heart, which she excels at when helping other companies to achieve success with the right personnel. She is passionate about coordinating the absolute best employees with spectacular companies, so both are able to achieve their goals in the connection. This is the reason Instant Alliance has been so successful and continues to connect the right staff.


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Troy McQuagge Receives Prestigious Award To Honor His Hard Work

In the world of business, the receiving a One Planet Award can be likened to reaching the summit of Mount Everest. These awards are aimed at recognizing companies and individuals for their professional excellence in many different industry categories like Marketing, Corporate Communications, and PR. The One Planet Awards also recognize teams, new products and services, and executives.



With the New Year came the announcement of the recipients of the annual One Planet Awards. Among the top recipients was Troy McQuagge, CEO of USHEALTH Group, Inc. Mr. McQuagge was dubbed the One Planet Awards’ Gold Winner as CEO of the Year. With organizations from all over the globe able to make nominations for these awards, winning CEO of the Year is a tremendous honor.



While Troy McQuagge was certainly proud to receive the prestigious award, he was humble in allowing the rights to the award to go to the entire team at USHEALTH. He believes that the award is a true testament to the team’s commitment to providing quality healthcare services while also solving all affordability issues many customers have.



USHEALTH Group, Inc. is Fort Worth, Texas-based insurance holding company that has served over 15 million customers for more than five decades. The company offers accident and disability insurance, disease/sickness insurance, and life insurance through their numerous subsidiary companies like the National Foundation Life Insurance Company and Freedom Life Insurance Company of America.



Troy McQuagge graduated from the University of Central Florida in 1983 and immediately began working within the insurance industry. He started working for Allstate Insurance Company shortly after graduation. In 1995, he moved on to the Student Insurance Division of the United Insurance Companies Inc. Just two short years later, Mr. McQuagge was named President of the company’s insurance agency, UGA.



In 2006, United Insurance Companies Inc. was acquired by private investors and the company’s name was changed to HealthMarkets. Throughout the process of the acquisition and merger, Mr. McQuagge was responsible for leading all sales and marketing in their self-employed group. HealthMarkets’ Agency Marketing Group experienced $1 billion in annual sales volume in 2007 with Troy McQuagge sitting as the company’s President.



  1. McQuagge joined USHEALTH Group, Inc. in 2010, as President and CEO of the company’s insurance agency, USHEALTH Advisors, LLC. He also joined as a member of the company’s Board of Directors. Only three years later, Troy McQuagge became Executive Vice President and Chief Marketing Officer of USHEALTH Group. Only one year later, he was elected as the company’s President and CEO. Since that prestigious election, Mr. McQuagge has also served in the same capacity for USHEALTH’s numerous other subsidiaries like Freedom Life Insurance Company.

EOS: Truly the Evolution of Smooth

For more than 100 years, buying lip balm, like the classic brand of Chapstick, just consisted of the same hum-drum routine of going through the aisles of supermarkets or drug stores. And the only exciting thing about buying Chapstick is skipping over to their few flavored brands which include mint or cherry.

However, there has been amazing hype even from celebs, like Kim Kardashian, Miley Cyrus, and Christina Aguilera, caught whipping out a lip balm called EOS. This lip balm that comes in pastel-colored orbs, has been around for seven years now. And they can be seen on the shelves of Lucky Vitamin, Walmart, Target, and Walgreens. As a matter of fact, the beauty editors of Allure and Cosmo are all abuzz about their flavors, such as grapefruit and honey dew, and they can’t get enough of this popular lip balm.

EOS is an acronym for the name of their company, Evolution of Smooth. The success of this company is so astronomical that they have grown to being a $250 million company in just seven years. And as it stands, EOS lip balm is now the second highest selling, lip balm right after Burt’s Bees in the US.

Different factors contributed to the astounding success of EOS, according to some experts. For one, the realization and changes in lip balm being treated as a unisex commodity were issued. Secondly, this company made this lip balm to appeal to all the senses. This company also focused on creating emotional connection with the customer. They also focused on utilizing effective ways to market to millennials.

This company’s founders are continually working and focusing on more innovations. They know the details associated with big business, and they also know and have the entrepreneurial mindset associated with startup culture and big company discipline. For more information on this story, click here.

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The current president and CEO of InnovaCare, Inc. is Richard Shinto, MD., MBA. Richard from 2008 to 2012 he served as the Aveta Inc. president and CEO but before taking up the top job in Aveta he was a member of the management team. His experience is vast, and in the field of clinical and operational healthcare management, he has over 20 years of experience. His experience in clinical healthcare was before joining Aveta as he served in various capacities. In NAMM he was Chief Medical Officer of California and Pathways Management Company he was the Chief Operating Officer also was the Chief Medical for the same company. At Cal Optima Health Plan he was Chief Medical Officer this was before serving as a Vice President of Medical Management of MedPartners between 1996-1997.

Shinto has received an award by the Ernst & Young Entrepreneur, a yearly award, in 2012 for demonstrating excellence and success in various areas such as innovation, financial performance.

Also in the Leadership of InnovaCare is Penelope Kokkinides who serves as the Chief Administrative Officer. Kokkinides is a holder of a master’s degree in public health from the University of Columbia, School of public health. He also holds a master’s degree in social work from NYU and from the University of Binghamton a degree in biological science and classical languages. Before joining InnovaCare in mid-2015, Kokkinides was the Vice President of Clinical Operations as well as the Chief Operating Officer at Aveta Inc. In over two decades she has worked in Medicaid and Medicare programs thus making Penelope very experienced in Managed care industry. There other places she worked and include AmeriChoice where she was the Corporate Vice President, at Touchstone Health she was the chief operating officer and in Care Management and Disease Management she was the Corporate Vice President. Read more on

InnovaCare does have great leadership but what is InnovaCare all about. InnovaCare is a company that aims at offering quality health care to people in North America by having managed healthcare services. It is through the creation of models that are cost effective that not only integrates with the latest technology but are sustainable. In 2016 the company participated in LAN, a private-public partnership in the US thus creating a payment model that was quality oriented. InnovaCare is still managing health plans with the government, Government Health Plan (GHP) of Puerto Rico. The healthcare landscape is changing, and InnovaCare is on the right path to adapting and succeeding in better healthcare provision through great leadership.